FAQs

What is Texture Only Offers!?
Texture Only Offers! delivers unique and exclusive offers, deals and experiences to women and men living the natural haired lifestyle. You’ll enjoy one-of-a-kind offers direct from your favorite brands, special VIP packages with top salons and stylists both locally and around the country and more.
How do I subscribe to Texture Only Offers!?
That’s easy! Just enter your email address at the left of this screen and click the “Sign Me Up!” button.
Does it cost anything to subscribe to Texture Only Offers!?
No. Simply provide your e-mail address, and Texture Only Offers! will send you e-mails featuring exclusive offers from select brands, salons, stylists and more. Each offer will be unique and have a set price should you decide to purchase it.
How do I select today’s offer?
Go to the offer page and click “Buy Now.” Fill in your payment information and Texture Only Offers! will send you a voucher via e-mail. Remember, each offer is only available for a limited time and in limited quantities, so make your purchase before it sells out!
How do I redeem an offer?
Once your payment is processed, you will be sent a voucher. Print it out and make note of the instructions. Please contact Texture Only Offers! Customer Support with any questions or issues.
What payments do you accept?
We accept Visa®, Mastercard®, American Express®, and Discover® as methods of payment.
How will this purchase appear on my credit card statement?
A voucher purchased will appear on your credit card statement with “Group Commerce” as the merchant name. There will also be a toll free number you can call if you have billing questions.
Are taxes included when I purchase an offer?
No. Sales tax will be collected, where applicable, upon redemption by each merchant featured in Texture Only Offers!.
Is gratuity included when I purchase an offer?
If gratuities are included in the purchase price, this will be made clear on the offer landing page. If not mentioned, gratuities are not included and will be collected at the time of redemption. Please make note of any relevant redemption details and read the fine print carefully.
Is my confidential information secure?
Yes. We do not store your credit card information, and we always transmit your payment information via encrypted protocols known as Secure Sockets Layer (SSL).
Can I combine my Texture Only Offers! with other offers or promotions?
No, unless the voucher states otherwise.
Can I buy a Texture Only Offer! as a gift for someone else?
Absolutely! Please click on the “Buy Now” button, select the “Give this deal as a gift option” and fill in the appropriate information. Your friend will then receive an email with the voucher and redemption instructions! Please make note of any redemption details relating to the particular offer for your records.
Is my voucher transferable to someone else?
Yes. Unless specifically stated otherwise in the offer fine print, you can give a friend your voucher so that she or he may use it in your place.
Can I return an offer?
If you have not yet redeemed your voucher and you would like a refund, please contact Texture Only Offers! Customer Support. If you have already redeemed your voucher, and your question relates to the specific product, service, or experience, please contact the merchant directly. Please note that Texture Only Offers! is not the merchant and is not legally responsible for the products or services offered.
What if I lose my voucher?
Contact Texture Only Offers! Customer Support and we will re-send the voucher information.
What if a voucher has expired?
Please make note of any redemption details regarding a particular voucher’s expiration. Once a voucher reaches its expiration date, it no longer has its full promotional value, but can be redeemed at the price and/or for the length of time required by the laws in your state.
What if I have a problem redeeming a voucher?
Texture Only Offers! is pleased to work with our partners to provide subscribers access to unique products, services and experiences. If you have a problem with redemption, please contact Texture Only Offers! Customer Support.
Do you know a business that should participate in Texture Only Offers?
We love hearing from or about other partners, so please contact us today.

About Texture Only Offers

Texture Only Offers! delivers exclusive offerings and extraordinary experiences to women and men with textured hair. Enjoy one-of-a-kind offers direct from your favorite brands, or be one of the first to try a hot new styling product before it hits the shelves. You’ll also get access to special VIP packages with top salons and stylists both locally and around the country. Go beyond group deals and coupons with Texture Only Offers! and experience the luxurious, textured lifestyle that you deserve.

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